Missing invoices, overdue payments, unauthorized reductions. Anyone who works with Amazon Vendor Central probably knows it: Due to the unstructured presentation of the data and the automated processes run by Amazon, it is often not possible to compile the required data for a document flow.
This is mainly due to the fact that information related to an order, e.g. payments, reductions (shortage claims), penalties (chargebacks) or credits are shown separately and summarized with other orders and payments.
Using intelligent document management across the entire Vendor Central, you can finally clear up any unresolved open items in your accounting and be ready to provide information at any time!
With a high turnover of goods, it can quickly become confusing in accounting and controlling, because in our experience, Vendor Central does not place any particular focus on transparent processing of all information.This is exactly where our software beAm.fi comes in.
If goods "disappear" on the way to the warehouse, are "overlooked" in the incoming goods department, or the goods were "actually" not shipped, Amazon promptly asserts invoice reductions through so-called shortage claims!
So even if the goods have arrived at Amazon, in our experience, vendors can lose up to 10 percent of their sales through this process!
The subsequent investigation of causes and the management of objections are usually complex and intransparent - and thus often fall by the wayside.